An Update On Ticket Refunds
/Just wanted to give everyone a quick update on ticket refunds.
We've run into a few delays with our paypal account due to the high number of refunds being issued. Over the weekend, the majority of refunds were processed for 2021 ticket purchases. The last of those and the 2020 rollover tickets are what's left to be processed.
We hope to have the rest of the refunds completed by 9/15, if not sooner. Thank you for being patient with us while we work through some unexpected delays. If you have any questions, please email tickets@mosaicexperiment.com.